Under the administration of Mayor Albee Benitez, the Bacolod City Council established the Department of Local Economic Development and Investment Promotions (DLEDIP) through City Ordinance 1043.

As part of this initiative, the DLEDIP launched two key government service hubs: the Government Services Express (GSE) at SM City Bacolod and the Bacolod Express Service Office (BESO) at Ayala Malls Capitol Central.

These one-stop shops provide a variety of essential services, including tax payments, business permit processing, senior citizen and PWD ID issuance, and other government services.

𝙊𝙏𝙃𝙀𝙍 𝙎𝙀𝙍𝙑𝙄𝘾𝙀𝙎 𝙄𝙉 𝘽𝙀𝙎𝙊:

– Department of Social Services and Development (DSSD)

– Issuance of senior citizens ID and booklet CITY TREASURER’S OFFICE (CTO)

– Assessment and payment of fees and taxes CITY HEALTH OFFICE (CHO)

– Issuance of health certificates and permits BUSINESS PERMIT AND LICENSING OFFICE (BPLO)

– Encoding and issuance of business permit SECURITIES AND EXCHANGE COMMISSION (SEC)

– Kiosk for online processing of new registration (e-SPARC), reports submission (e-FAST), MC28 (portal) and inquiries on amnesty and amendments

-DEPARTMENT OF TRADE AND INDUSTRY (DTI)

– Business Name Registration and,Barangay Micro Business Enterprise Application ,Trademark Application,and Business Counselling LOCAL ECONOMIC DEVELOPMENT AND INVESTMENT PROMOTIONS OFFICE (LEDIPO)

-Investment Services (assistance and inquiries onBoard of Investment and PEZA registration),Economic Development concerns

-CITY TOURISM OFFICE

-Tourist services and registration, renewal of tourism and tourism-related establishments, clearance of permits

-PHILIPPINE STATISTICS AUTHORITY (PSA)

-National ID Services

𝙊𝙏𝙃𝙀𝙍 𝙎𝙀𝙍𝙑𝙄𝘾𝙀𝙎 𝙄𝙉 𝙂𝙎𝙀:

– City Social Welfare and Development Office

– City Treasurer’s Office

– Business Permits and Licensing Office

– Office of the Building Official/Zoning Office

– Public Employment Services Office

– Office of the City Civil Registrar

– City Health Office

As of November 2024, the GSE at SM City Bacolod and BESO at Ayala Malls has served almost 100,000 individuals.

In his report on Bacolod’s roadmap to becoming a “super city,” Mayor Albee Benitez highlighted that Bacolod is the only local government unit (LGU) in the country offering services on weekends and holidays, making it a pioneer in accessible public service.

This initiative underscores the city’s commitment to making government services more accessible and convenient for its residents.

(Source: Bacolod City Public Information Office)